Dedicated Account Manager- OK

CR England, a global transportation solutions provider, is looking for a Dedicated Account Manager to be responsible for all aspects for one or more accounts within the Dedicated division including: financial accountability, strategic management, direst supervision of account personnel, ensuring safety and compliance, maintenance coordination and customer service.

Essential Job Functions and responsibilities include but are not limited to the following:

• Supervision and development of one or more Operations supervisor(s), Logistic Coordinator(s) and administrative personnel as dictated by account operations
• Manage daily fleet operations
• Manage asset utilization to ensure maximum efficiency as driver by customer needs
• Oversee coordination with maintenance support personnel to manage service of all account equipment while maintaining customer-driven service expectations.
• Ensure accurate execution of weekly payroll and invoicing
• Ensure that all drivers are in compliance with safety department and DOT regulations and promote the company safety culture. This includes but is not limited to ensuring annual reviews, log compliance, accidents and incidents are reviewed in a timely manner.
• Conduct and manage company-mandated and account profit-and-loss statements, reconcile actual P&L with forecasted P&L and research P&L data to ensure accuracy.
• Prepare annual account budget
• Implement and evaluate account-specific driver retention initiatives
• Develop and implement cost reduction measures, ensuring maximum profitability and cost minimization
• Implement and perform all facets of Customer Service including but not limited to maintenance of Key Performance Indicators and Customer
  Relationship Management, as well as preparation and presentation Mid-year business reviews and annual account assessments.
• Able to travel as deemed necessary by Sr. Operations Manager
• Perform pertinent account-specific duties as required by the customer
• Perform other related duties as required by the customer
• Perform other related duties as required or assigned

Requirements:

• Excellent communication skills both written and verbal
• Ability to appraise, evaluate, and adequately respond to environmental strain and emotional stress
• Able to read, understand, and relay information relating to trip planning for delivery of freight and bills of lading
• Decision-making and analytical skills used to guarantee that every load is evaluated for ensuring that a profit is made for both the company and the customer
• Have the ability or experience to operate in the AS400, mainframe and PC environment: must be familiar with Microsoft Word, Excel and PowerPoint
• Attention to detail, ingenuity, teamwork, and passion to exceed the goals are essential to this job.

CR England has grown 100% in the last ten years and seeks to continue its exciting success. Our outstanding growth represents tremendous opportunity for those interested in long-term career possibilities and encourages career-minded individuals to apply.

CR England offers a competitive benefits package that includes, medical, dental, life insurance, vision, vacation, and 401K.