Join our team as a day shift, full-time, Broken Arrow Patient Services Rep in Tulsa, OK.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more

Your team is bigger than your department:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

• Welcomes patients and visitors by greeting them promptly and providing them courteous customer service.
• Answers phone courteously, schedules/cancels appointments, takes accurate messages and directs calls to the appropriate staff members.
• Reviews face sheet with patient at time of visit and has patient sign sheet verifying information. Changes are to be updated in registration system.
• Maintains patient accounts by obtaining, recording and updating personal, financial and insurance information.
• Receives payment for co-pays, co-insurance, and outstanding balances. Provides receipt to patient.
• Batches daily by reconciling sign-in sheet, encounter forms and monies collected.
• Completes same day data entry (TES) including use of proper ICD-9 and CPT codes, balancing bank deposit against charges posted and correcting all coding and registration edits.
• Monitors and maintains waiting room and work area to ensure a clean and professional environment.
• Is knowledgeable of the location and contents of the MSDS manual.
• Limits access to patient/employees information on a job related need to know basis.
• Responds to supervisor's and co-workers requests for information and assistance in a cooperative manner and within appropriate time frame.
• Communicates problems, work flow, opportunities for improvement, and other relevant issues to supervisor or others as appropriate.
• Demonstrates effective verbal and written communication.

Job Requirements:

• High School Diploma or GED

Preferred Job Requirements:

• Previous customer service experience
• Previous medical office experience