Join our team as a Patient Services Rep in Tulsa, OK.
Fulfilling your purpose begins here:
People First, Always. Here's how we take care of our people:
Your team is bigger than your department:
Welcome patients and visitors by greeting them promptly and providing them courteous customer service.
Answer phone courteously, schedule/cancel appointments, take accurate messages and direct calls to the appropriate staff members.
Review face sheet with patient at time of visit and has patient sign sheet verifying information.
Maintain patient accounts by obtaining, recording and updating personal, financial and insurance information into Epic.
Receive payment for co-pays, co-insurance, and outstanding balances.
Complete same day data entry (TES) including use of proper ICD-10 and CPT codes, balancing bank deposit against charges posted and correcting all coding and registration edits.
Monitor and maintain waiting room and work area to ensure a clean and professional environment.
Is knowledgeable of the location and contents of the SDS manual.
Limit access to patient/employees information on a job related need to know basis.
Demonstrate effective verbal and written communication
Job Requirements:
PreferredJob Requirements: